Gartner

By Dean Lacheca, VP Analyst at Gartner Digital is no longer a qualifier for how governments deliver services – it’s distracting. Mission outcomes is all that counts. After more than 20 years of digital technology investments, it’s time for government organizations to prepare for when digital transformation is no longer a driver for change. The transition to digital government has accelerated rapidly in recent years and many […]

Thirty percent of multinational organizations will experience revenue loss, brand damage or legal action due to unmanaged digital sovereign risk by 2025, according to Gartner, Inc. Brian Prentice, VP Analyst at Gartner said, “For the last 30 years, multinationals have been managing business operations against the backdrop of assessing risk from the economic and political […]

Electric Car Shipments to Total 17.9 Million Units in 2024. By 2027, BEV Prices to Reach Parity with ICE Vehicles of Similar Size and Configuration. By 2030, More Than Half of All Vehicle Models That an Automaker Markets Will Be Electric Vehicles. Nearly 15 million electric cars (battery electric and plug-in hybrid) are expected to […]

By 2027, AI Chips Revenue Is Forecast to More Than Double Semiconductors designed to execute artificial intelligence (AI) workloads will represent a $53.4 billion revenue opportunity for the semiconductor industry in 2023, an increase of 20.9% from 2022, according to the latest forecast from Gartner, Inc. “The developments in generative AI and the increasing use of a […]

Emergent AI Will Have a Profound Impact on Business and Society  Generative artificial intelligence (AI) is positioned on the Peak of Inflated Expectations on the Gartner, Inc. Hype Cycle for Emerging Technologies, 2023, projected to reach transformational benefit within two to five years. Generative AI is encompassed within the broader theme of emergent AI, a key […]

Contact Center as a Service and Conversational AI and Virtual Assistant Segments Driving Growth Worldwide contact center (CC) and CC conversational AI and virtual assistant end-user spending is projected to total $18.6 billion in 2023, an increase of 16.2% from 2022, according to Gartner, Inc. “Near-term investment growth rates for CC and CC conversational AI […]

Gartner, Inc. today highlighted the top trends impacting the future of data science and machine learning (DSML) as the industry rapidly grows and evolves to meet the increasing significance of data in artificial intelligence (AI), particularly as the focus shifts towards generative AI investments. Peter Krensky, Director Analyst at Gartner said: “As machine learning adoption […]

Growth is the Top Strategic Business Priority for Half of CEOs Majority of CEOs Believe an Economic Downturn or Recession Will be Shallow and Short Inflation and Price Sensitivity Creating the Biggest Shifts in Customer Behavior A recent survey of CEOs and senior executives by Gartner, Inc. revealed that artificial intelligence (AI) was the top […]

By Avivah Litan, VP Analyst at Gartner As generative AI innovation continues at a breakneck pace, concerns around security and risk have become increasingly prominent. Some lawmakers have requested new rules and regulations for AI tools, while some technology and business leaders have suggested a pause on training of AI systems to assess their safety. Generative AI isn’t […]